SMS & Text Messaging Privacy Policy
Effective Date: April 14, 2026 | Last Revised: April 14, 2026
Applicable to all SMS/MMS messaging programs operated by Fuel & Tire Saver Systems
1. Introduction and Scope
Fuel & Tire Saver Systems (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of individuals who participate in our text messaging programs. This SMS & Text Messaging Privacy Policy (“Policy”) describes how we collect, use, share, and protect your information in connection with our short message service (SMS) and multimedia messaging service (MMS) communications.
This Policy applies to all text messaging programs operated by Fuel & Tire Saver Systems, including but not limited to promotional alerts, transactional notifications, customer service communications, and appointment reminders. It supplements our general Privacy Policy and governs all SMS/MMS messaging activities in compliance with:
• The Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227
• The CAN-SPAM Act of 2003 (as applicable to electronic messaging)
• The CTIA Messaging Principles and Best Practices
• The Campaign Registry (TCR) 10-Digit Long Code (10DLC) regulations
• The Federal Communications Commission (FCC) rules and regulations
• Applicable state laws governing text messaging and consumer privacy
2. Information We Collect
2.1 Information You Provide
When you opt in to receive text messages from us, we collect the following information:
• Your mobile phone number
• Opt-in date, time, and method (keyword, web form, paper form, verbal consent)
• Any information you voluntarily provide in response to our messages
• Name and contact information if provided during sign-up
2.2 Information Collected Automatically
When you interact with our SMS programs, we may automatically collect:
• Message delivery status and timestamps
• Carrier and device type information
• Opt-out requests and unsubscribe history
• Message engagement data (e.g., response rates)
3. How We Use Your Information
Fuel & Tire Saver Systems uses information collected through our SMS programs solely for lawful purposes, including:
• Sending you text messages consistent with the program(s) for which you opted in
• Providing transactional communications (e.g., order confirmations, appointment reminders, shipping notifications)
• Sending promotional offers, discounts, and marketing messages (where separately consented)
• Responding to your inquiries or customer service requests via SMS
• Complying with legal obligations and enforcing our policies
• Improving and analyzing the performance of our messaging programs
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IMPORTANT: All the above |
4. Consent and Opt-In Requirements
4.1 Express Written Consent
Before sending you any marketing or promotional text messages, we will obtain your prior express written consent as required by the TCPA. This consent must be:
• Freely given, specific, informed, and unambiguous
• Provided via a clear affirmative action (e.g., texting a keyword, checking a box, signing a form)
• Accompanied by clear and conspicuous disclosure of what you are agreeing to receive
• Not conditioned on the purchase of any goods or services
4.2 Required Disclosures at Opt-In
At the time of opt-in, we will clearly disclose the following:
• The identity of Fuel & Tire Saver Systems as the message sender
• The nature and purpose of the messaging program
• The message frequency (e.g., “Message frequency varies” or specific cadence)
• That message and data rates may apply
• Instructions for opting out (e.g., “Reply STOP to cancel”)
• Instructions for obtaining help (e.g., “Reply HELP for help”)
• A link to this Privacy Policy and/or our Terms of Service, which can be found at
https://fuleandtiresaver.com/sms-terms-and-conditions/
4.3 Transactional Messages
For transactional or informational messages (such as appointment reminders, purchase confirmations, or account alerts), we may send messages based on your existing business relationship with us. You will always be informed of how to opt out of these messages.
5. How to Opt Out
You have the right to stop receiving text messages from us at any time. To opt out of our SMS program(s), you may use any of the following methods:
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Method |
Instructions |
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Text STOP |
Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message we send you. |
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Text HELP |
Reply HELP to any of our messages to receive assistance and contact information. |
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Contact Us |
Email or call us using the contact information provided in Section 11 of this Policy. |
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Written Request |
Send a written opt-out request to our mailing address listed in Section 11. |
Upon receiving your opt-out request, we will send you one final confirmation message and then cease sending you SMS messages within a commercially reasonable time (no more than 48 hours). Opting out of one program does not automatically opt you out of all programs; you must opt out of each program separately.
6. 10DLC Registration and Compliance
6.1 What is 10DLC?
10DLC (10-Digit Long Code) is a business messaging standard established by mobile carriers and the Campaign Registry (TCR) to improve the reliability and trustworthiness of business-to-consumer text messaging. Fuel & Tire Saver Systems is registered with the Campaign Registry and complies with all 10DLC requirements.
6.2 Our 10DLC Registration
As a registered 10DLC sender, Fuel & Tire Saver Systems:
• Has registered our brand identity with the Campaign Registry (TCR)
• Has registered all messaging campaigns with TCR prior to sending messages
• Operates only pre-approved messaging campaigns that have passed carrier vetting
• Maintains accurate and current campaign registration information
• Adheres to all carrier-specific 10DLC policies and code of conduct requirements
• Uses only registered phone numbers assigned to our approved campaigns
6.3 Prohibited Messaging Content
In accordance with 10DLC regulations and CTIA guidelines, Fuel & Tire Saver Systems will never send text messages containing:
• SHAFT content: Sex, Hate, Alcohol (to minors), Firearms, or Tobacco/Vaping promotions in violation of applicable law
• Phishing attempts or fraudulent content
• Malicious links or malware
• Deceptive or misleading information
• High-risk financial content (payday loans, cryptocurrency schemes)
• Content that violates any applicable federal, state, or local law
7. Message Frequency and Costs
Message frequency varies depending on the program(s) you have enrolled in and your interactions with us. Unless otherwise stated at the time of opt-in:
• Promotional/marketing programs: Up to 6 messages per month
• Transactional programs: Messages are sent as triggered by account activity
• Customer service programs: Messages sent in response to your inquiries only
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Message and data rates may apply. Standard messaging rates charged by your mobile carrier will apply to all messages sent and received. Fuel & Tire Saver Systems does not charge separately for text message communications. Contact your wireless provider for details about your messaging plan. |
8. Data Retention and Security
8.1 Data Retention
We retain records of your consent to receive SMS messages and your opt-in/opt-out history as required by applicable law and our regulatory obligations. Specifically:
• Opt-in records (consent documentation) are retained for a minimum of four (4) years
• Opt-out records are retained indefinitely to honor your preferences
• Message logs may be retained for up to 24 months for compliance and quality assurance
8.2 Data Security
We implement appropriate technical and organizational security measures to protect your mobile number and messaging data against unauthorized access, loss, or misuse. These measures include:
• Encryption of data in transit and at rest
• Access controls limiting who may view SMS consent records
• Regular security assessments of our messaging systems and vendors
• Employee training on privacy and data security obligations
9. Third-Party Service Providers
We may use third-party SMS platform providers and marketing technology vendors to operate our text messaging programs. These vendors are:
• Contractually prohibited from using your data for any purpose other than providing services to us
• Required to maintain appropriate security measures
• Prohibited from selling or sharing your mobile number with other parties
• Subject to our vendor privacy and security requirements
We require all third-party providers to be compliant with applicable laws, CTIA guidelines, and 10DLC registration requirements. We do not share mobile opt-in data with third parties for their own marketing purposes.
10. Your Rights and Choices
Depending on your jurisdiction, you may have additional rights regarding your personal information collected through our SMS programs, including:
• The right to access information we hold about your SMS interactions
• The right to request deletion of your mobile number from our SMS systems (subject to legal retention obligations)
• The right to correct inaccurate information
• The right to opt out at any time as described in Section 5
• The right to file a complaint with the FCC, FTC, or your state attorney general
To exercise any of these rights, please contact us using the information provided in Section 11 below.
11. Contact Information
For questions, concerns, or requests related to this SMS Privacy Policy, or to exercise your rights, please contact us:
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Fuel & Tire Saver Systems |
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Attn: Privacy / SMS Compliance |
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[Street Address] |
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[City, State, ZIP Code] |
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Email: [privacy@fuelandtiresaversystems.com] |
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Phone: [Your Business Phone Number] |
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Website: [www.fuelandtiresaversystems.com] |
For urgent opt-out requests, the fastest method is to reply STOP to any message you receive from us.
12. Changes to This Policy
We reserve the right to update or modify this SMS Privacy Policy at any time. When we make material changes, we will:
• Update the “Last Revised” date at the top of this Policy
• Post the updated Policy on our website
• Where required by law, notify you of changes via text message or other means
Your continued participation in our SMS programs following notice of any changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.
13. Governing Law
This Policy and all SMS messaging activities of Fuel & Tire Saver Systems are governed by the laws of the United States, including the TCPA, CAN-SPAM Act, and applicable FCC regulations, as well as the laws of the Commonwealth of Virginia. Any disputes arising under this Policy shall be resolved in accordance with our Terms of Service https://fuleandtiresaver.com/sms-terms-and-conditions/
Acknowledgment & Compliance Statement
By opting in to receive text messages from Fuel & Tire Saver Systems, you acknowledge that you have read and understood this SMS & Text Messaging Privacy Policy, you consent to the collection and use of your information as described herein, you agree to receive text messages from Fuel & Tire Saver Systems, and you understand that message and data rates may apply and that you may opt out at any time by replying STOP.
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